We know the continued availability of our products and services is essential to the ongoing viability of many of our customers’ and suppliers’ operations. Rest assured, we appreciate and prioritize these relationships. LCT has adjusted our business as necessary to keep our employees safe, comply with regulations surrounding COVID-19, and continue to provide the same level of support our customers need. We are still open for business (but at a safe distance)!
While it’s not possible for us to travel to customer sites at this time, everything else we normally do and provide is still available:
- Our sales and service staff are available for phone/video calls and conference calls
- Shipping and receiving is still operational
- Engineers are available as always to help with process design and improvement, while others continue to work on our next innovations to improve your bottom line
- The parts department is ready to help fulfill your replacement and retrofit needs
Additionally, you need parts and we’re still able to get them to you! We have a simple parts ordering process, including consultation to help you choose which of several options best fits your needs. To learn more about how we can help you find and install the parts you need, visit https://www.lintoncrystal.com/parts, or contact Gary Goyette, GaryGoyette@LintonCrystal.com, +1 (585) 666-1546.
If you have any questions or concerns, or have difficulty reaching anyone, please call us 1-585-444-8784.