Frequently Asked Questions

Are you experiencing any changes to business operations due to COVID-19?

Yes, LCT has adjusted our business as necessary to keep our employees safe, comply with regulations surrounding COVID-19, and continue to provide the same level of support our customers need. While we cannot travel to customer sites at this time, everything else we normally do and provide is still available. Visit https://lintoncrystal.com/news/linton-crystal-technologies-still-open-for-business to find out more.

I need to purchase solar ingot growing equipment for my company located in China. Who do I contact?

Robin Shou, Sales & Marketing Manager, Dalian Linton NC Machine Co., via email, shoucx@kayex-linton.com, mobile +86 158 9815 6210 or WeChat: reason10000.

I need to purchase solar ingot growing equipment for my company and I’m NOT located in China. Who do I contact?

If you are anywhere in the world outside of China and interested in solar equipment or support, please contact Ronald M. Kramer, Director of Business Development, Linton Crystal Technologies at email, rkramer@lintoncrystal.com or phone 1-585-978-6797.

I am interested in semiconductor ingot equipment. Who do I contact?

Wherever you are in the world, if you are interested in semiconductor equipment or support, please contact Ronald M. Kramer, Director of Business Development, Linton Crystal Technologies at email, rkramer@lintoncrystal.com or phone 1-585-978-6797.

I’m not in the semiconductor or solar industry but have a need for a customized silicon growing furnace. Can you help?

Yes, we work with customers in a variety of specialized industries and have developed customized solutions for them. Please contact Ron Kramer at rkramer@lintoncrystal.com or 1-585-978-6797. More information is also available online: https://lintoncrystal.com/industries/specialty-applications.

I have an older grower operating with Kayex Intelligent Crystal Control System (KICCS™). Are there any available updates to this system?

Yes, we’ve recently introduced our first of many planned updates! New software is available to enhance automated melt gap management in the crystal growing process. https://lintoncrystal.com/news/new-software-update-to-automate-melt-gap-management-is-available

I need a part for my grower. How do I get started?

Contact Gary Goyette garygoyette@lintoncrystal.com (585-666-1546) or Doug Hand dhand@lintoncrystal.com (1-585-991-3981). More information is available here, too: https://lintoncrystal.com/parts

My grower needs a replacement part, but it’s more than 10 years old. Would you still have it available?

Obsolete parts are a common occurrence due to the long service life of our crystal growing furnaces. However, Linton routinely designs retrofits, and specifies currently available parts as replacement solutions when obsolescence occurs. Our parts department team can discuss your specific needs and help determine how best to restore your grower to operating condition. We also offer Remote Technical Support, (RTS), or can provide customized solutions working on-site with customers. Contact Gary Goyette garygoyette@lintoncrystal.com (585-666-1546) or Doug Hand dhand@lintoncrystal.com (1-585-991-3981). More information is available here, too: https://lintoncrystal.com/parts

I don’t feel like we’ve achieved optimal crystal growth or efficiency. Where can I find more information to help us improve these areas of operation?

Full-time process engineers and experienced technical staff will work with customers to get their businesses off the ground, as well as to optimize processes, recipes and approaches to increase ingot size, accelerate crystal growth speed, and lower operating costs. Staff are available to provide technical support remotely or can develop customized solutions working on-site with customers. Contact sales@lintoncrystal.com to discuss your needs and how we may be able to help.

What average crystal growth rate do your silicon furnaces achieve?

Our systems are achieving some of the fastest crystal growth speeds in the industry, to speeds of 1.6 - 2.0 mm per minute.

What size hotzones can your growers accommodate?

Hotzone sizes range from 24 to 36 inches optimized for 200 mm, 250 mm and 300 mm wafers (custom - capable of accommodating other sizes)

In what way can you customize a grower to meet my needs?

We customize every grower for every customer’s unique specifications. Among the features we can tailor to your needs are the hotzones, magnets, vacuum pumps, feeders and maintenance tools. We have also developed handling equipment for customers’ convenience.

Do you carry the equipment necessary to turn the ingots into wafers?

Yes, Linton’s range of single- and multi-wire saws and silicon wafer processing equipment take the ingot through the steps necessary to obtain a highly reflective, flat silicon wafer ready for use in solar cell applications. These are featured here: https://lintoncrystal.com/products/#process

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